HMA Prime › All-inclusive resorts

Hotel & resort management,
built for all-inclusive.

Arabic · right-to-left · seven languages

HMA Prime runs the food & beverage side of all-inclusive resorts: QR menus at the table, buffet labels carrying allergens and calories, à la carte reservations, kitchen and bar tickets, recipes and stock. It was built in Antalya for exactly the operating model resorts run everywhere — along the Red Sea, the Gulf and the Mediterranean alike: the same buffets, the same à la carte restaurants, the same multilingual guest list.

Arabic is not an afterthought

Most systems translate the words and stop there. When a guest chooses Arabic here, the page itself turns around: text direction becomes right-to-left, lists realign, and even the arrow icons mirror. Dish names, category names and allergen labels are all translated, and regional Arabic locales are recognised automatically from the guest's own device language.

What an all-inclusive property actually needs

A resort is not a single restaurant. It is a buffet that must declare what is inside every tray, several à la carte outlets with their own menus and reservations, bars that need their own tickets, and a front desk that has to know which guest is entitled to what.

Proven under real service, not in a demo

The numbers below are measured on a live installation during evening service, not estimated: 9,600 requests in the peak hour, the server still 99% idle, and a kitchen ticket reaching the printer in under a second. A watchdog checks the site from outside every five minutes and restarts it without waiting for anyone to notice; backups run nightly and are copied off the server.

Printers connect through a small local bridge on the venue's own network, so a slow internet line does not stop a ticket from printing. When a connection does drop, the bridge keeps retrying and reports itself as soon as it is back.

Frequently asked

Does the digital menu support Arabic?+
Yes. When a guest selects Arabic the menu switches to a right-to-left layout — the page direction, list alignment and even the arrow icons flip. Category names, dish names and allergen labels are all translated. Regional Arabic locales — Egyptian, Saudi, Emirati and Moroccan — are recognised automatically from the guest’s device language.
Which languages are available to guests?+
Seven: Arabic, English, German, Russian, French, Polish and Turkish. This covers the guest mix typically seen in Red Sea and Mediterranean resorts without asking anyone to read a foreign-language menu.
Do guests need to install an application?+
No. The guest scans the QR code on the table and the menu opens in the phone’s browser. Ordering, allergen filtering and language selection all work without an app or a login.
Can we print buffet labels with allergens and calories?+
Yes. Labels are produced from the recipe: allergen icons, calorie and nutritional values. Items can be selected in bulk and printed together, which is how a buffet line is actually prepared.
Does it handle a resort with several restaurants?+
Yes. Branches and restaurants are separate units with their own menus, prices, kitchen and bar routing. À la carte restaurants support reservations with capacity limits and time slots.
Can it identify the guest by room number?+
Yes, through PMS integration: room and date of birth verification, VIP level and check-out date, and folio posting for charges. Where no PMS is available the system runs standalone.

See it running before you decide.

The demo is a real installation with real data — open it, change the language to Arabic and watch the menu turn around. If it fits your property, we will talk about your outlets and your buffet.